The real issue is how we connect the media investment, which we call input, to the real output. End of the day in brief, media investment must have a positive correlation with some kind of a pre-determined sales or saliency target. In many instances we have seen that the campaign media deliveries are achieved but it has no impact on the final output.
In those cases, I don’t think media planners can provide excuses saying that the creatives arn’t powerful enough or the impact is also important in delivering the final sales or saliency figure. Its our job to find out the reasons and recommendations on the messaging strategy, spend and other factors; media spends are also equally or more important as formulating the media strategy. The journey can be difficult, there can be lot of technical drawbacks like availability & amp; consistency of data, availability of pre-set targets etc. But I think most importantly if we have the right attitude and approach towards media from both client and agency, achieving a good ROI on your media investment becomes an achievable task.